3 Oct 2015 | John Stamoulos.
What people really need is a good listening to …T.S. Eliot
Try to remember a time when you were called to listen to someone. Maybe it was a friend, or a client who needed your ear. How did you respond and how did you listen to them? What effect did your listening have on them? On you?
Listening is more than just hearing. When you open your heart and deeply listen to yourself, your body, others and the world around you, that attention and consideration is the key to effective communication and can lead to discovery, healing and clarity.
When you deeply listen, you:
Be A Good Listener:
– be present and give 100% attention using all senses – ears, eyes, heart, and intuition;
– be patient, impartial and maintain an open mind;
– be aware of the verbal and non-verbal messages in what is being said;
– notice inconsistencies in a story or body language that contradicts the talk;
– ask clarifying questions and be interested and engaged;
– refrain from giving feedback, ( I think … you should);
– allow the speaker to find his/her own answers.
Steps to Effective Listening :
Practice your Listening Skills
Look for an opportunity (at work, home, with friends, with clients) to practice listening by following the Steps to Effective Listening. Notice the results. How is it different from any previous conversation you might have had with this person?